Our digital employee Maria

Maria offers you the best possible service and support around the clock.

Your Hurom moment begins with a smile

Charming.

Maria is your charming companion when it comes to Hurom juicers.
It guides you through models, differences, and typical questions such as recipes, cleaning, ingredients, everyday usability, choosing the right model, and differences in application. So you feel confident in your decision. Discreet, fast, reliable.

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Facts, not empty phrases. For your perfect juice moment.

Competent.

Maria is proactive: She asks the right questions and systematically guides you to the perfect solution. Whether you're a beginner or a juice expert, you'll receive concrete recommendations based on your needs, not chance.

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Your request is my next step.

Helpful.

For Maria, being helpful means not just giving a friendly nod, but actually solving the problem. She takes your issue seriously, breaks it down into simple steps, and stays with it until you can relax and make juice again.

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Not perfect. But honest. And getting better every day.

learning curve

Maria is constantly learning and may occasionally make mistakes. If you're unsure about something, she'll recommend checking the information or direct you to our support team. This way, you'll get help quickly, and we'll help Maria become even smarter in the process.

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FAQ Questions & Answers about Maria

Who is Frag-Maria?

Maria is a chatbot and voicebot and acts as a digital assistant. She understands almost all languages, recognizes your request, and helps you quickly find a suitable answer or solution.

Why are we using a digital assistant?

With Maria, we offer you modern, direct, and faster access to our products and services. Common inquiries can be answered immediately, while our employees have more time for individual concerns. This way, we combine personal care with digital support.

How does Maria work?

Your written or spoken query is analyzed and understood by the chatbot using artificial intelligence. Maria then answers your request directly or automatically forwards you to the appropriate staff member if personal assistance is required.

You will always be in good hands if individual clarification is needed.

Can Maria really solve my problem?

Maria will directly support you with a variety of requests and help you quickly. If Maria cannot confidently answer your request or if personal assistance is required, she will ensure that you are connected with the appropriate specialists in customer service. Maria will only ask for your email address so that our internal staff can provide you with expert advice during office hours.

What happens to my data?

The protection of your personal data is our highest priority. Text and voice inputs are used exclusively for processing your request and are then automatically deleted. For statistical purposes, we only use anonymized data. Further information on data protection can be found at the following link.

Does Maria also understand dialects and foreign languages?

Our digital assistant, Maria, understands Standard German as well as the most common Swiss dialects. If there are ever any communication problems, Maria will automatically ask for clarification.

If you speak another language, Maria will automatically and instantly adapt her communication to the language you are using.

What advantages does Maria offer?

  • Fast help without waiting times
  • 24/7 at your service
  • Simple and straightforward solutions
  • Forwarding to internal staff is possible at any time
  • Competent in answers
  • Discreet, fast, reliable

Maria offers you the best possible service & support as a digital assistant

She guides you through brands, devices, differences and typical questions like applications, cleaning, ingredients, everyday suitability, suitable model and the differences. So that you feel confident in your decision.

Who are the creators of Maria?

We are a Swiss-German-Austrian team of doers who transform technology into an experience. Our hearts beat for solution-oriented sales, our minds think ahead, and our AI makes the difference.

Our Values

Maker Mentality & Hands-On: We don't just talk about innovation, we implement it.

Human Digital Balance: Technology should empower people, not replace them. Our solutions bring both into harmony.

Innovation & AI Competence: From Conversational AI to Avatar Design to LLM Optimization. We master the tools.

Sustainable Success: We think long-term and build digital ecosystems that grow and scale.

More about Frag-Maria™